果酱视频

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CCS Scheduled Maintenance and Outages

Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.

No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.

Scheduled Changes

Application/Service
 Recurring Maintenance  Scheduled Maintenance
Adobe AEM                                     
           

Every Thursday from 6 a.m. - 8:30 a.m. 
Thursday, July 23, 6:30 a.m. to 9:30 a.m. 
Updating AEM production environment.
User Impact: 
1.  AEM Author production will not be available during this update window.
2.  The www.torontomu.ca will not be impacted as servers will be updated one leg at a time.		  
Alfresco (Choose果酱视频 Applicant Portal) Daily 4 a.m. - 5 a.m.  

CFAPS

 Last Friday of each month 6 a.m. - 8 a.m.  
Citrix N/A  
eHR N/A
Sunday, July 26, 8:00 a.m. to 4:00 p.m.
Updating eHR.
User Impact:  eHR production will have a brief outage for web services from 8 am to 9 am. All non-production environments will also have a brief outage on Sunday.
Learning Management System Every Friday 6 a.m. - 8 a.m.




Tuesday, July 28, 9:00 a.m. to 12:00 p.m. 
Upgrading Respondus Brightspace.
User Impact: None expected. Users (instructors) who have active sessions may experience interruptions. Expecting less than a minute of downtime.

 

my.torontomu portal

 Every Friday 6 a.m. - 8 a.m.  
OneCard N/A  
MyServiceHub Daily midnight - 1:15 a.m.  
Sunday, July 26, 8:00 a.m. to 4:00 p.m.
Updating MyServiceHub.
User Impact:  MyServiceHub production will not have an outage. There will be a brief outage for non-production environments.
RMS, Account activation and Self Service Every Friday 6 a.m. - 8 a.m

 
Friday, July 24, 7:00 a.m. to 8:00 a.m. 
Updating 果酱视频's Resource and Identity Management System.
User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period.
果酱视频-VPN

N/A

  
FIS Daily 10:45 p.m. - 1:05 a.m.  
ServiceNow    
Virtual Applications Daily 2:30 a.m. - 3 a.m.  

Additional Scheduled Changes

  • Thursday, July 23, 8:30 a.m. to 9:00 a.m.
    Updating Constituo Satellite.
    User Impact: This will cause an outage for Constituo Satellite. Chang School international applications will be paused for the duration of the downtime.
  • Friday, July 24, 7:30 a.m. to 8:00 a.m.
    Updating CAS.
    User Impact: Approx. 2 minutes of outage is expected.
  • Friday, July 24, 11:00 a.m. to Monday, August 31, 5:00 p.m.
    Re-imaging all Podium computers in the CCS managed classrooms.
    User Impact: None expected.
  • Tuesday, July 28, 8:00 a.m. to 8:30 a.m.
    Updating InstantID.
    User Impact: This will cause an outage for InstantID.  Onecard office is aware of the outage and will coordinate comms and testing after the upgrade.

  • Tuesday, August 4, 6:30 a.m. to 8:00 a.m.
    Upgrading CAS.
    User Impact: There will be an approximately 5-minute outage. Users will be asked to login again after the upgrade.
  • Tuesday, August 4, 11:00 p.m. to Wednesday, August 5, 12:01 a.m.
    Updating ServiceNow.
    User Impact: No access to ServiceNow during this window.
  • Sunday, August 30, 8:00 a.m. to 8:00 p.m.
    Updating eHR.
    User Impact: eHR production and all related functions will be down during the outage. All non-prod environments will have a brief outage throughout the day.
  • Sunday, September 20, 8:00 a.m. to 10:00 a.m. 
    Updating MyServiceHub.
    User Impact: MyServiceHub production and all related functions will be down during the outage on the 20th. All non-prod environments will have a brief outage throughout the day.
  • Sunday, September 27, 8:00 a.m. to 4:00 p.m. 
    Updating eHR.
    User Impact: eHR production will remain up and running as no outage will be required.

飦� Please email jbhathal@torontomu.ca and restiani@torontomu.ca to report completion, postponement or cancellation of any change.

Select here for Previous Changes.