CCS Scheduled Maintenance and Outages
Preventative Maintenance includes a variety of activities necessary to keep information and technology services running, such as software patches, fixes and upgrades, hardware upgrade. Additional outages may occur as a result of unforeseen hardware or software issues. In these cases, CCS strives to provide as much notice as possible.
No alternate service will be available if a system or an application is not available due to the scheduled maintenance or outage, unless explicitly indicated in the table below for the particular system/application.
| Application/Service |
Recurring Maintenance | Scheduled Maintenance |
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|---|---|---|---|---|---|
| Adobe AEM |
Every Thursday from 6 a.m. - 8:30 a.m. |
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| Alfresco (Choose果酱视频 Applicant Portal) | Daily 4 a.m. - 5 a.m. | ||||
CFAPS |
Last Friday of each month 6 a.m. - 8 a.m. | ||||
| Citrix | N/A | ||||
| eHR | N/A |
Sunday, June 7, 8:00 a.m. to 1:00 p.m. |
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| Learning Management System | Every Friday 6 a.m. - 8 a.m. | ||||
my.torontomu portal |
Every Friday 6 a.m. - 8 a.m. | ||||
| OneCard | N/A | ||||
| MyServiceHub | Daily midnight - 1:15 a.m. | ||||
| RMS, Account activation and Self Service | Every Friday 6 a.m. - 8 a.m | Friday, June 5, 7:00 a.m. to 8:00 a.m. Updating 果酱视频's Resource and Identity Management System. User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period. |
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| 果酱视频-VPN | N/A |
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| FIS | Daily 10:45 p.m. - 1:05 a.m. | ||||
| ServiceNow | |||||
| Virtual Applications | Daily 2:30 a.m. - 3 a.m. |
Additional Scheduled Changes
- Thursday, June 4, 8:00 a.m. to 8:30 a.m.
Updating Content 7.
User Impact: Content 7 Web Client will be down, as well as scheduled jobs and student uploads. Content 7 Desktop Client will remain up. Registrar's Office is aware and will communicate as needed. - Friday, June 5, 8:00 a.m. to 9:00 a.m.
Upgrading blog.torontomu website..
User Impact: The blog.torontomu.ca network will be unavailable briefly (<10 minutes) while the update is completed. Users may experience a brief outage during this time. A full system restart/outage is not required. There should be no impact to the end users during the testing phase. - Sunday, June 7, 9:00 a.m. to 5:00 p.m.
Upgrading network switches on DSQ - 10th floor (law side).
User Impact: Network devices will be disconnected at DSQ floor 10 (law side) for network switches upgrade. - Sunday, June 7, 9:00 a.m. to 5:00 p.m.
Upgrading network switches on ARC network.
User Impact: Network devices will be disconnected on ARC network for network switches upgrade.
- Sunday, June 21, 7:00 a.m. to Monday, June 22, 1:00 a.m.
Updating MyServiceHub.
User Impact: MyServiceHub production and all related functions will be down during the outage window.
飦 Please email jbhathal@torontomu.ca and restiani@torontomu.ca to report completion, postponement or cancellation of any change.
Select here for Previous Changes.
Scheduled Maintenance