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May 2026
Changes from 05/06/2026 to 05/13/2026
- Thursday, May 7, 7:00 a.m. to 8:00 a.m.
Updating application server.
User Impact: CATIA will not be accessible during this period. - Thursday, May 7, 7:00 a.m. to 8:30 a.m.
Updating application server.
User Impact: Access to TAI, Coldfusion and Java applications on *.cf.ryerson will be unavailable. - Thursday, May 7, 8:00 a.m. to 9:30 a.m.
Updating Clockwork.
User Impact: Clockwork users are asked to not use the system while this change is implemented and tested. - Thursday, May 7, 8:30 a.m. to 9:00 a.m.
Updating Constituo.
User Impact: Chang School international applications will be paused for the duration of the downtime. - Thursday, May 7, 4:30 p.m. to 5:00 p.m.
Updating Content 7.
User Impact: Content 7 Web Client will be down, as well as scheduled jobs and student uploads. - Friday, May 8, 7:00 a.m. to 8:00 a.m.
Updating 果酱视频's Resource and Identity Management System.
User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period. - Friday, May 8, 6:30 a.m. to 8:00 a.m.
Updating CAS.
User Impact: Access to CAS may be intermittent during this period. - Friday, May 8, 7:00 a.m. to 8:00 a.m.
Upgrading mass mail tool.
User Impact: No access to Mass Mail Tool for about 10 minutes. Any scheduled mailings will resume shortly after. - Friday, May 8, 11:30 a.m. to 12:30 p.m.
Updating XMFax.
User Impact: XMFax will be down during this period. - Saturday, May 9, 10:00 p.m. to Sunday, May 10, 1:00 a.m.
Updating RMS servers.
User Impact: RMS, RMS Account Activation, RMS Web services will not be available during the downtime. - Sunday, May 10, 12:00 a.m. to 3:00 a.m.
Updating CAS servers.
User Impact: Access to all CAS and uPortal instances will be unavailable. Google Workspace, eHR, 果酱视频-VPN, MyServiceHub and D2L cannot accept new login during the downtime. - Sunday, May 10, 9:00 a.m. to 5:00 p.m.
Upgrading network switches in DSQ building.
User Impact: Network devices will be disconnected at DSQ - 10th floor for the network switches upgrade. No service impact since there鈥檙e no activities on that floor during this time. - Tuesday, May 12, 9:00 a.m. to 9:30 a.m.
Updating UPO dashboards.
User Impact: Users of UPO Dashboard/Reports will have no access during this time.
Changes from 05/13/2026 to 05/20/2026
- Sunday, May 17, 8:00 a.m. to Monday, May 18, 8:00 p.m.
Updating MyServiceHub.
User Impact: MyServiceHub production and all related functions will be down between 8 a.m. and 1 p.m. during the outage on the 17th. All non-prod environments will have a brief outage throughout the day on the next day (18th). - Sunday, May 17, 8:00 a.m. to 1:00 p.m.
Shutting down Content 7 temporarily
User Impact: This affects uploads, deprovisioning, processes, forms, Experience (web client) and desktop client.
Changes from 05/20/2026 to 05/27/2026
- Thursday, May 21, 7:30 a.m. to 8:00 a.m. - completed
Updating Content 7 server.
User Impact: Content 7 will be down during this time. RO has been advised. - Friday, May 22, 6:30 a.m. to 8:00 a.m. - completed
Upgrading CAS and my.torontomu portal server software.
User Impact: Access to CAS and my.torontomu portal may be intermittent during this period. - Friday, May 22, 7:00 a.m. to 8:00 a.m. - Rescheduled to May 29, 2026
Updating 果酱视频's Resource and Identity Management System
User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period. - Friday, May 22, 5:00 p.m. to Tuesday, May 26, 8:00 a.m. - completed
Upgrading eHR.
User Impact: eHR production and all related functions will be down during the outage window. - Sunday, May 24, 9:00 a.m. to 5:00 p.m. - completed
Upgrading network switches on DSQ - 5th floor.
User Impact: Network devices will be disconnected at DSQ floor 5 for network switches upgrade. - Tuesday, May 26, 6:00 a.m. to 8:00 a.m. - completed
Updating Coldfusion servers.
User Impact: During this upgrade, Coldfusion, Bitbucket and all other applications supported by Coldfusion servers will be not available. - Tuesday, May 26, 8:00 a.m. to 9:00 a.m. - completed
Updating InstantID server.
User Impact: This will require InstantID to be down - this will prevent photo printing in the Onecard office for the duration of the execution. - Tuesday, May 26, 11:00 a.m. to 11:30 a.m. - completed
Upgrading MySQL.
User Impact: During upgrade, TenableDB and cisoDB databases are not available, end users whose apps need MySQL server support have been notified about the outrage.
Changes from 05/27/2026 to 06/03/2026
- Thursday, May 28, 8:30 a.m. to 9:00 a.m.
Updating Constituo.
User Impact: Chang School international applications will be paused for the duration of the downtime. - Thursday, May 28, 9:00 a.m. to 4:00 p.m.
Updating Transact servers.
User Impact: This will affect Onecard operations and integrations with Transact during the upgrade.- POS devices (including Food service CloudPOS) will be offline
- Integrations with Papercut, Onecard E-Accounts, Mobile credential provisioning and any apps will be unavailable.
- InstantID (card printing) will be unavailable
- Thursday, May 28, 6:00 a.m. to 8:00 a.m.
Applying assorted fixes and features to Adobe AEM.
User Impact: AEM author production needs to be restarted between 6:30 a.m. and 8:00 a.m. won't be affected. - Friday, May 29, 7:00 a.m. to 8:00 a.m.
Updating 果酱视频's Resource and Identity Management System
User Impact: Access to Activation, Self Service, Admin and Web Services will be intermittent during this period. - Saturday, May 30, 7:00 a.m. to 9:00 a.m.
Updating Financial Information System (FIS).
User Impact: FIS is not available during the downtime. - Tuesday, June 2, 12:00 p.m. to 12:30 p.m.
Updating TAI.
User Impact: No access to TAI Dashboards.